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Shipping Policy

Payment Policy:
At Gearsupermart.com, all transactions are conducted in USD Currency only. Price stated in the page is converted from USD to your local Currency.

 

Shipping & Delivery Policy:

We ship our product to most countries worldwide, for all domestic and international packages. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

Once order has been processed, tracking number usually takes 5-7 business days to be generated. Please take note to allow at least 5 - 7 business days for your tracking information to be updated. If you have not received your tracking number within 7 business days and/or If the tracking status is "not available" within 5 to 7 business days from the time you have received your tracking number, kindly send us an email at  support@gearsupermart.com.

Processing time for all retail order products takes 7 business days.The Custom Design products will take 7-9 business days. Once shipment is already loaded on the plane, estimated delivery

USA:                       20 - 45   business days
Canada:                 20 - 45   business days
UK:                         20 - 45   business days 
Australia:               20 - 45   business days  
New Zealand         20 - 45   business days 
Western Europe:   20 - 50   business days 
Rest of world:        20 - 60   business days

We source products from all over the world to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order but it's always worth it!  The above shipping time depends on your country, most product arrive earlier than the estimated shipping times. But factors such as bad weather condition, delayed logistics and customs clearings may have an impact on the delivery time. This situation is out of our control. Please be patience to wait.

 

We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred.

 
Your orders may or may not incur Customs Fees/Duty Taxes, this depends on your Country policies merchandise may subject to state and local taxes.  This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.  Usually we indicate minimum value or lower price in the package upon shipping to avoid high charges in behalf of the customers. 
 

IMPORTANT:

We are not responsible if a package is/are not deliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out, if shipping information is not corrected within the given time frame, store policy will apply. If you realize you have made an error in your shipping details, kindly

e-mail us at support@gearsupermart.com as soon as possible.

Please note: Original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A 35% restocking and admin fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.

 

 Please take note: 

 *For RETURN /item cancellation, a 35% handling and admin fee will be charged

*RETURN/Cancellation charges are bearable by customer 

*If you dispute you automatically lose your right to a refund.

 

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